2) Services
The coaching services (which includes 8 coaching sessions) will be held fortnightly via Zoom at a time mutually agreed upon.
IMPORTANT: If the Client is more than 15 minutes late for any given session or does not give 24 hours’ notice requesting the session to be rescheduled, the session will be considered missed, except in cases of emergencies. If the Coach needs to reschedule a session, they will provide 24 hours' notice.
An outline can be provided of the suggested structure of sessions, however, in practice, it is the Client’s choice and responsibility as to how the sessions are used. The Client or the Coach can terminate the relationship at any time, if necessary, following a conversation about the reason for this.
3) Schedule and Fees
This Agreement is valid as of the date signed. The fee of $3999 AUD is payable upfront or over three monthly instalments of $1355 AUD. A refund of the remaining sessions is available under emergency circumstances and at the discretion of the coach. Due to the nature of coaching, once a package or program has been attended fully, the amount would no longer be refundable.
4) Confidentiality
This coaching relationship, as well as all information that the Client shares with the Coach as part of this relationship is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions).
The Client provides consent for coaching sessions to be recorded for internal training and accreditation purposes. The Client recognises that they can withdraw this consent at any time and request that recordings be deleted.
The Client recognises that in some cases, the Coach may have conversations with specific and relevant individuals about them without their presence, if relevant. The Coach will take reasonable measures to ensure this is a collaborative process that the Client feels comfortable with at all times.
5) Limited Liability
Except as expressly provided in this Agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this Agreement for all services rendered up until the termination date.
This is the entire agreement between the parties and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered, or supplemented except in writing signed by both Parties.
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Parties agree to attempt to mediate in good faith for up to 30 days after notice is given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover solicitors’ fees and court costs from the other party. The laws that shall apply are those of Australia and the United Kingdom.